Dynamics 365 CRM Product Training for customers

Forum Post: Change the Filter On option on Opportunity Associated View for Account form

We would like a way to educate our customers on our Product. For instance – if a customer buys a certain product, we would like to enroll them in a training class to train them how to use their new device. Is something like this possible within Dynamics 365 CRM Customer Service Module ? A way to onboard them -when they purchase certain devices?

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