Managing People Versus Servers with Arpit Mohan

Building Global Love Bubbles with Anne Griffin

About this Episode

02:03 – Arpit’s Superpower: Tenacity

05:03 – Managing People vs Servers

  • Establish Consistent Language and Shared Level of Understanding
    • Written Word
    • Following Up
    • User Manual (Persona Investigation)
  • Consensus Algorithms: Single Sources of Truth & Responsibility
  • Independent Failures: Build and Establish Trust


John: Meeting minutes and clear communication is a form of active listening.

Mae: Thinking about trust in terms of reliability and uptime.

Arpit: Collective Problem Solving: Music, Science, Software – Jessica Kerr

Mandy: Tenacity.

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