Earlier, information was passed within the organization manually or through disconnected electronic means which were expensive, complex and ineffective. But now latest alert management apps like Alerts4Dynamics, makes it quite easy to keep everyone in the loop about latest updates within a team, department, or broader organization.
A Microsoft Preferred App, Alerts4Dynamics enables CRM users to create, schedule and manage alerts and notifications for different entities within Dynamics 365 CRM.
So, what does Alerts4Dynamics do?
Create and manage different Alerts for different situations
To pass on information to different set of audiences (individuals, teams or third parties) organizations use different types of alerts. Announcement, rule-based, record-based, and event-based alerts are the most useful types of alerts that you can create with Alerts4Dynamics to address the situations that arise in the organization. Be it notifications about overdue payments, reminders for monthly targets, or notices about upcoming events in organization, each of these types of information can be communicated by configuring different types of alerts using Alerts4Dynamics.
Supports multiple modes to send alerts
Using multiple modes to send alerts enhances the effectiveness and efficiency of each communication scenario. Emails, pop-ups and form notifications are typical modes for sending alerts and notifications. Taking it one step further, Alerts4Dynamics also allows you to take into consideration the audience’s preferences. By making broad range of options available Alerts4Dynamics ensures that each audience (individuals, teams or third parties) receives their alerts and notifications in the right mode and in the right context.
Helps to categorize Alerts in different levels
Critical, Warning, and Information are different levels that Alerts4Dynamics uses to classify alerts depending upon the level of urgency. By classifying alerts into different levels, the recipients or audiences are better able to understand the nature of an alert before reading or dismissing it. In this way, audiences can decide whether to address the alert immediately or not depending upon the level of alert.
Effective monitoring of Read/Dismissed Alerts
Communication between two parties is only effective when there is active participation on both sides. What happens when one party has send the message but the other party has not read it? It cannot be termed as effective communication. It is same with alerts. System owners need to know whether the alerts have been read or dismissed as it closes the loop and gives assurance to the sender. Sending alerts to communicate important information to the right audience must be paired with strong monitoring and tracking of those alerts. Alerts4Dynamics provides visibility into data on read/dismissed notifications which will help you to eliminate any guess work around the sending and receiving of alerts and notifications.
To ensure right information is passed on to the right audience at the right time, it is necessary to establish an effective alerts and notifications system within the organization. Because well informed is well armed.
So, take this opportunity to know more about this amazing alert management app by checking out this video and downloading Alerts4Dynamics from our website or Microsoft AppSource for a trial period of 15 days.
For any requirements related to alert management within Dynamics 365 CRM, feel free to contact us at [email protected].
Until then – Be informed, be armed!