Queue Item Security Role – Microsoft Dynamics CRM Forum Community Forum

Forum Post: Change the Filter On option on Opportunity Associated View for Account form

Hi roya_khalili,

if you havent admin access to queue item you cannot modify this behaviour.

The only thing you can do to limit the list to your own queue is to create a view through advanced find with the following filter:

Queue where Owner is equal to current user

Then save it and use it as your default view.

This way you can have only your item shown in queue list.

Hope it helps!

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Francesco Picchi

Microsoft Dynamics CRM Consultant, Bologna+Milano, ITALY

Independent Contractor


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